Order & Payment

Orders

Create An Account
Customers are not required to create an account with us before placing their order(s), however we strongly encourage you to as to ensure that every customer will be able to shop faster, receive updates on their orders and even get insider deals!

 

Order Confirmation
Once you have placed your order(s) with us online, you will receive an invoice from us immediately via e-mail.
Upon receiving an invoice, customers are required to pay for their orders within a 30-minute timeframe via your chosen method. 

Your item(s) will not be secured until you check out your cart and have made the payment successfully.
Please also check your junk/spam inboxes in case any of our emails end up there.
Once your order has been confirmed, it will be dispatched within 1-3 working days from the date of confirmation.

We strictly do not allow cancellation or amendments to order once order confirmation have been sent to you.

Changing of Sizes & Colors
We would like to apologize that we do not allow any change of colors & sizes once your payment has been received.

Backorder Related Matters

A backorder is a ‘pre-order’ for sold out products which involves a waiting time. To purchase any backorder, payment has to be made first.

The estimated date of arrival at our warehouse will be stated on the product page.

While we try our best to keep these dates accurate, please note that in rare circumstances, we can experience delays. If so, we will do our best to inform you as early as possible, of the new expected arrival dates. Once the backorder arrives at our warehouse, we will typically fulfill the orders within 2-3 working days.

We strictly do not allow any shipping combination of any instock & backorder items.This is to ensure that no human error will be made for dispatching two. or more, different items.

We would like to apologize that we do not allow any change(s) of colors & sizes once your order & payment have been received.

Payment

Something For currently only accepts payment via ShopPay (Credit/Debit cards/Amex), Paypal and your Store Credits.

Immediate Payment
All purchases are required to be paid immediately once you have carted your purchases.
Please do not click “back”, cancel or refresh at any point as it will mean payments are not synced on our server, and your order may be cancelled.

Automatic Verification
All orders will be verified automatically.
You may keep the email receipt for personal reference.